Previously I recommended Burk's Bolts based on my previous bolts sets I bought from them. I ordered a CB750 set on May 12, 2009 and nothing happened. No e-mail, no package, so I -mailed and left voice mails. Nothing. Filed a complaint then elevated to a dispute through Paypal. No response and Paypal "resolved" the case WITHOUT returning my money. F!#kers.
I am going to my Bank and Credit card company next... Avoid Burk's Bolts aka West Coast MC.
"UPDATE: Paypal screwed me!
QUOTE "After careful review, we have concluded our investigation of the Buyer
Complaint described below.
We have decided in your favor, however, we were unable to recover any funds
from the seller's account. As stated in the PayPal User Agreement, recovery
of funds associated with a Buyer Complaint cannot be guaranteed.
Please know that we will make our best effort to recover the funds in
question if they become available in the seller's account in the future and
will take appropriate action against the seller. Such action may include
issuing a warning, a temporary restriction, or terminating the account.
Keep in mind that PayPal uses a number of factors to determine when to take
action, including member complaints. Due to privacy laws, we cannot discuss
the details of any action taken. We hope you understand our policy and that
it assures you that you are safe using PayPal.
-----------------------------------
Transaction Details
-----------------------------------
Seller's Name: Burk's Motorsports
Seller's Email: accounts@netgap.com
Seller's Transaction ID: 7XF84583GM8986109
Transaction Date: May 12, 2009
Transaction Amount: -$32.95 USD
Your Transaction ID: XXXXXXXXXXXXXX
Case Number: PP-XXXXXXXXXXXX" END QUOTE
F&*king Paypal. I have paid their fees during hundreds of transactions thinking they had my back. They ruled in my favor but will not pay??? "Recovery of funds associated with a Buyer Complaint cannot be guaranteed" WTF am I paying for??????
I am working with my bank and credit card company to reverse payment and get my money. $32.95 is not the end of the world, but now it is the principle of the matter and I am going to get my money back from someone no matter how much time and effort it takes.