It all Started here:: My SkyTeam Ace story
- Thread starter mikeyw64
- Start date
mikeyw64
Been Around the Block
Top marks to the guys at Acewell.
Developed 2 faults today, mailed them and had a response within hours. Not bad considering it's Sunday
__
On 1 December 2013 21:57, Acewell UK <info@acewell.co.uk> wrote:
Hi Mike,
Sorry to hear that the unit has a fault.
If you could send it back, I'll check (and repłace if necessary) the sealing o-ring and alignment of the needle to back panel (to ensure there is no interference).
It's possible that the back panel has come loose and is not behind the clip which keeps it away from the needle.
After reassembly I will apply a new film of silicone sealant to the o-ring to improve the waterproof seal.
Is the digital rpm jittery or always off by a fixed percentage?
I can check this too against my frequency generator.
I'll try to get it fixed and back in the post within 24 hours.
Alternatively, before doing this you could take the unit into a warm room, unscrew the top ring, check alignment of the back panel (in the centre next to the needle pivot) and sealing ring. A coulple of hours in an airing cupboard or on top of a radiator would remove any moisture before reassembly.
If this solves the problem then great, if not you could send it to me after trying yourself.
I hope this will be ok. Please let me know.
Best Regards
Craig
On Sunday, 1 December 2013, Mike White wrote:
Hi Guys
afraid to say I have to report 2 issues with this item already that may or may not be linked
1) Condensation forming inside the instrument
2) Analogue Tacho not working at all. Either sticks on 2k or 0k after doing startup sweep, Digital works but readings seem erroneous. Wiring has been checked on the bike
Regards
Mike White
Developed 2 faults today, mailed them and had a response within hours. Not bad considering it's Sunday
__
On 1 December 2013 21:57, Acewell UK <info@acewell.co.uk> wrote:
Hi Mike,
Sorry to hear that the unit has a fault.
If you could send it back, I'll check (and repłace if necessary) the sealing o-ring and alignment of the needle to back panel (to ensure there is no interference).
It's possible that the back panel has come loose and is not behind the clip which keeps it away from the needle.
After reassembly I will apply a new film of silicone sealant to the o-ring to improve the waterproof seal.
Is the digital rpm jittery or always off by a fixed percentage?
I can check this too against my frequency generator.
I'll try to get it fixed and back in the post within 24 hours.
Alternatively, before doing this you could take the unit into a warm room, unscrew the top ring, check alignment of the back panel (in the centre next to the needle pivot) and sealing ring. A coulple of hours in an airing cupboard or on top of a radiator would remove any moisture before reassembly.
If this solves the problem then great, if not you could send it to me after trying yourself.
I hope this will be ok. Please let me know.
Best Regards
Craig
On Sunday, 1 December 2013, Mike White wrote:
Hi Guys
afraid to say I have to report 2 issues with this item already that may or may not be linked
1) Condensation forming inside the instrument
2) Analogue Tacho not working at all. Either sticks on 2k or 0k after doing startup sweep, Digital works but readings seem erroneous. Wiring has been checked on the bike
Regards
Mike White
